Sales Policy
Effective Date: January 17, 2025
Thank you for choosing Luxe Precious for your fine jewelry needs. This Sales Policy outlines the terms and conditions for purchases made through our website luxepreciouss.com. By making a purchase on our website, you agree to the terms of this policy. Please read this document carefully to understand our sales practices.
1. Product Information
At Luxe Precious, we strive to provide accurate and up-to-date information regarding our products. We make every effort to ensure that the descriptions, prices, images, and other details about the products on our website are accurate. However, we cannot guarantee that all information is 100% accurate or free from errors. Prices and availability are subject to change without notice.
If you encounter an issue with an order, such as a pricing discrepancy or product unavailability, we will notify you as soon as possible to resolve the matter.
2. Orders
When you place an order on our website, it constitutes an offer to purchase products from us. All orders are subject to availability and acceptance. We reserve the right to reject or cancel any order for any reason, including but not limited to:
- Insufficient stock
- Errors in product pricing or descriptions
- Suspicion of fraudulent activity
If your order is canceled, we will issue a full refund to the original payment method.
3. Pricing and Payment
- Pricing: All prices listed on Luxe Precious are in U.S. Dollars (USD) and are subject to change without prior notice. The price you pay for a product is the price at checkout.
- Taxes: Sales tax will be applied to orders where applicable, based on your shipping location. The applicable tax amount will be calculated during checkout.
- Payment Methods: We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), and third-party payment services such as PayPal. Your payment will be processed securely at the time of purchase.
- Payment Authorization: By submitting your payment information, you authorize us to charge the total order amount, including any applicable taxes and shipping fees, to your chosen payment method.
4. Shipping and Delivery
- Shipping Options: We offer various shipping methods, including standard, expedited, and express shipping. Shipping fees are calculated at checkout based on your location and selected shipping method.
- Shipping Time: Delivery times may vary depending on the shipping method selected and your location. Once your order is processed and shipped, you will receive a tracking number to monitor its progress.
- International Shipping: Currently, we only offer shipping within the United States. We hope to expand our shipping options to international locations in the future.
5. Order Confirmation
After you place an order, you will receive an order confirmation email with details of your purchase, including the items, pricing, and shipping information. Please review your order confirmation carefully and notify us immediately if there are any discrepancies.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return and exchange policy for eligible items. Please refer to our Refund and Returns Policy for full details on how to return or exchange an item.
Certain items, such as customized or personalized jewelry, are non-returnable. Sale and clearance items may also have additional return restrictions.
7. Cancellations
You may cancel your order at any time before it is processed for shipping. Once your order is shipped, we are unable to cancel it, but you can return the item following our Refund and Returns Policy once it has been delivered.
If you wish to cancel your order, please contact our customer service team as soon as possible by emailing info@luxepreciouss.com or calling (253) 946-1701.
8. Customer Support
We are here to assist you with any questions or concerns regarding your purchase. Please contact our customer service team using the information below:
Luxe Precious
Address: 130 S 308th St #3, Federal Way, Washington, United States
Phone: (253) 946-1701
Email: info@luxepreciouss.com
Website: https://luxepreciouss.com
9. Liability
While we make every effort to ensure the accuracy of the information and quality of the products offered on our website, we do not accept liability for any errors or omissions in product details. Luxe Precious is not responsible for any damage, loss, or injury resulting from the use or misuse of our products.
10. Changes to the Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed of any changes. Your continued use of our website and services constitutes acceptance of the updated policy.
11. Agreement to Terms
By purchasing from Luxe Precious, you agree to the terms and conditions outlined in this Sales Policy, as well as our Privacy Policy and Refund and Returns Policy. We look forward to providing you with beautiful jewelry and a seamless shopping experience!
Thank you for choosing Luxe Precious!
