Payment Policy

Effective Date: January 17, 2025

At Luxe Precious, we are committed to providing a smooth and secure shopping experience. This Payment Policy outlines the accepted payment methods, payment processing procedures, and security measures for making purchases through our website luxepreciouss.com.

By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate your preferences. These include:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Third-Party Payment Processors:
    • PayPal
    • Apple Pay (where available)

Payments made using these methods are processed securely through trusted payment gateways.

2. Payment Authorization

  • Order Confirmation: When you place an order on Luxe Precious, you will be prompted to enter your payment details. Your payment will be processed immediately upon submission.
  • Payment Authorization: By submitting your payment details, you authorize Luxe Precious to charge the total amount of your order, including any applicable taxes, shipping fees, and handling charges, to the chosen payment method.
  • Payment Processing: Once your payment is successfully processed, you will receive an order confirmation email. Please note that we reserve the right to cancel or refuse any order if payment cannot be processed for any reason (e.g., insufficient funds, fraudulent activity).

3. Pricing and Currency

  • Prices: All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.
  • Taxes: Sales tax may be applied to your order depending on your shipping location. The applicable sales tax will be calculated at checkout, and the final price will reflect the total amount, including tax and shipping fees.

4. Payment Security

We take the security of your payment information very seriously. All transactions on our website are processed through encrypted, secure payment gateways to ensure your data is protected. We utilize industry-standard security measures such as SSL (Secure Socket Layer) encryption to protect your credit card details and personal information.

Luxe Precious does not store your payment details (e.g., credit card numbers) on our servers. These details are handled by trusted third-party payment processors, ensuring that your sensitive information is secure and private.

5. Order Cancellation

You may cancel your order at any time before it is processed for shipping. To cancel an order, please contact our customer service team as soon as possible by email at info@luxepreciouss.com or call (253) 946-1701.

Once your order has been shipped, we are unable to cancel it. However, you may return the item for a refund according to our Refund and Returns Policy.

6. Payment Declines and Errors

  • Declined Payments: If your payment is declined by your bank or payment provider, your order will not be processed, and you will be notified immediately. Please verify your payment details and try again.
  • Error in Payment Processing: In the event of a payment error, such as an incorrect charge or a technical issue during the transaction, please contact us immediately at info@luxepreciouss.com. We will investigate the issue and ensure that any discrepancies are resolved promptly.

7. Payment Fraud Prevention

Luxe Precious takes the protection of our customers seriously. We implement fraud prevention measures to safeguard against unauthorized transactions. As part of our security practices, we may:

  • Verify the identity of the purchaser
  • Perform additional checks if a transaction appears suspicious
  • Contact you for further information if necessary

If fraud is suspected, Luxe Precious reserves the right to cancel the transaction and report the incident to the relevant authorities.

8. Billing Information

  • Accurate Information: You are responsible for providing accurate and complete billing information when placing an order. This includes your full name, billing address, phone number, and payment details.
  • Address Verification: We may use third-party services to verify the accuracy of the billing information provided. In the event of an address mismatch or payment issue, we may contact you for further details.

9. Currency Conversion Fees

If your payment method is issued in a currency other than U.S. Dollars (USD), your financial institution may charge you a currency conversion fee. Please check with your bank or payment provider for more information regarding these potential charges.

10. Contact Us

If you have any questions or concerns about our payment policy, or if you need assistance with a payment issue, please do not hesitate to contact us:

Luxe Precious
Address: 130 S 308th St #3, Federal Way, Washington, United States
Phone: (253) 946-1701
Email: info@luxepreciouss.com
Website: https://luxepreciouss.com

Thank you for choosing Luxe Precious! We are committed to providing you with a secure and seamless shopping experience.